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Reseller Operation Specialist

Sector: Fashion & Apparel

Main Duties and Responsibilities:

  • Design and implement an effective onboarding process for resellers, including providing starter kits, training materials, and access to dedicated support lines for their initial setup and continued guidance.
  • Monitor reseller sales performance and manage commission and incentive structures. Calculate and oversee the distribution of earnings based on net sales, and support resellers in meeting their sales targets.
  • Foster a sense of community among resellers through social media groups, quarterly meet-ups, and events that encourage collaboration and promote shared goals.
  • Work with finance to facilitate weekly fund withdrawals, and collaborate with customer support to resolve reseller-related inquiries on all platforms.
  • Develop sales-driven rewards, such as leaderboards, monthly awards, and challenges that motivate resellers and reward top performance.
  • Market Localization: Create and distribute promotional materials tailored to local trends. This includes producing motivational content and showcasing Iraq-based success stories to attract new resellers.
  • Proven ability to manage operations, from onboarding to commission distribution, with attention to detail and process optimization.
  • Passion for working with resellers, understanding their challenges, and providing the tools and incentives to help them succeed.
  • Ability to use data to track performance metrics and drive actionable insights for enhancing reseller engagement and earnings.
  • Deep understanding of the local market dynamics and ability to create content and campaigns that resonate with Iraqi resellers and their customers.

Requirements:

  • Bachelor’s degree in Business, Marketing, Operations, or a related field.
  • 3+ years of experience in operations, sales support, or a similar role.
  • Strong communication skills with experience in relationship building and managing external partnerships.
  • Proficiency in data analysis tools for tracking and reporting reseller performance.
  • A self-starter attitude with the ability to work independently and take initiative.
  • Be a key player in a high-impact cross-border business with opportunities for visibility and growth.
  • Access to Savana’s leadership team and mentorship opportunities.
  • A path to expand your role within an entrepreneurial, fast-growing company.

Working Conditions:

Office- Based, 5 days/week, 8 hours/day.
Only Qualified Candidates will be contacted.

Location: Erbil
Sector: Fashion & Apparel
Job Code: emp277
Employment Duration: Full Time
Deadline: 14/12/2024

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